![]() ![]() ![]() We personally like to watch the update installation process uninterrupted so that, if it fails, we know where it went awry. ![]() Disable the Screen Saver and set Sleep to Never for both computer and display in Energy Saver preferences.Quit all open applications other than System Preferences > Software Update. Macbook software update failed mac os x#If you use such items, elect not to disable or uninstall them before installing an update, then encounter problems after successfully installing a Mac OS X update see our "Troubleshooting Startup and Login Items" FAQ.ĭedicate your Mac to performing the update: As noted previously, these items are often the cause of problems after installing a Mac OS X update that completed successfully. If you are using third-party system modifications, such as interface hacks or third-party menu extras, we recommend disabling or uninstalling them. We make a minimum of two backups before installing a software update: a bootable Duplicate and a Backup Set, using the comprehensive backup and recovery solution.Īt a minimum, we recommend making a bootable Duplicate of your startup disk, then testing that Duplicate to make sure it boots.ĭisable or uninstall third-party modifications and menu extras. Having a valid backup of your current Mac OS X installation is the best insurance against a failed update and provides you with a viable fallback position if either the update fails or it causes problems. Correct any reported disk problems before proceeding, as noted in that FAQ. Otherwise, run Steps 1-2 of the Procedure in our "Resolving Disk, Permission, and Cache Corruption" FAQ. If you are running Mac OS X 10.4.3 or later, you can use the Verify Disk function of Disk Utility to check your startup disk with Live Verification. Installing a software update on a startup disk that has directory corruption can be a disaster. For our advice on UPS selection, see the "Protecting Against Power Problems" chapter of our book, Troubleshooting Mac OS X. While not required for performing software updates, a UPS will protect your desktop from power outages and a variety of other power-related ills. If you are using a desktop computer, we recommend you invest in an Uninterruptible Power Supply (UPS). Macbook software update failed portable#If you are using a laptop or portable computer, connect it to its charger: do not attempt to update your software while running on battery power. If you decide to update, follow the remaining steps in this FAQ in the order specified.Ĭonnect your computer to a reliable power source. ![]() Apple® warns about the potential for problems caused by third-party modifications in the About this Update document corresponding to most of its software updates, as seen in the following example: You can also disable or uninstall these items before updating your software. Using third-party system modifications or menu extras? You may want to wait a couple of weeks to see if their authors publish updates as these items can cause problems after Mac OS X Updates. Updating a malfunctioning system usually makes a bad problem worse. Malfunctioning system? Fix the problems before updating unless the update addresses the specific problem you are experiencing, as noted in the About this Update document. Some examples of when you may want to postpone an update:ĭeadline looming? You might want to pass until you have time to troubleshoot any problems that might occur as a result of the update. This depends on your individual circumstances. These documents provide important information, including any special instructions for installing the update.īefore installing software updates, you should decide if "now" is the right time. Read the About this Update document which accompanies all Mac OS X Updates. Our book provides additional advice on troubleshooting software updates, including the Software Update application itself, and recovering from failed updates. It is derived from the "Software Update" chapter of our book, Troubleshooting Mac OS X, and outlines the general procedure we use for installing updates delivered via Mac OS X Software Update. This FAQ outlines our recommended process for installing software updates, specifically Mac® OS X Updates. ![]()
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